Jira Service Management

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You can raise a request for AnyTrack Customer Service using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"Choose this if you have questions about billing.","icon":10536,"iconUrl":"https://anytrackio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"5","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://anytrackio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? 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Our thoughts are with everyone affected by this situation, and we are doing our best to maintain our service levels during this challenging time.\nWe appreciate your patience and understanding as we navigate through these unprecedented circumstances. Rest assured, our team is working diligently to address all queries and concerns, but response times may be longer than usual.\nFor immediate assistance, we encourage you to visit our <a href=\"https://readme.anytrack.io/docs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base</a> or post your questions to the <a href=\"https://readme.anytrack.io/discuss\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">public portal</a>.\nThank you for your continued support and understanding.\nBest regards, The Customer Support Team","defaultLanguageHeader":"\uD83D\uDD34 Customer Support Delays Due to Current Events in Israel","defaultLanguageMessage":"Dear Valued Customers,\nWe hope this message finds you well. \n\nDue to the ongoing and deeply concerning events in Israel, we are experiencing some delays in our customer support response times. \nOur thoughts are with everyone affected by this situation, and we are doing our best to maintain our service levels during this challenging time.\n\nWe appreciate your patience and understanding as we navigate through these unprecedented circumstances. \nRest assured, our team is working diligently to address all queries and concerns, but response times may be longer than usual.\n\nFor immediate assistance, we encourage you to visit our [Knowledge Base|https://readme.anytrack.io/docs] or post your questions to the [public portal|https://readme.anytrack.io/discuss].\n\nThank you for your continued support and understanding.\n\nBest regards,\nThe Customer Support Team","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTI0NmRkOC03NDM3LTQ2MzAtYjlmNS0yMDM4N2QwNzFmMjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDEzNjcyNzMsIm5iZiI6MTcwMTM2NjA3M30._F07Ae2GqPNxNsYFTKnPxe_XjhldqeUKk2vwE_-A_gw","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"4e246dd8-7437-4630-b9f5-20387d071f25","tokenDurationInMins":20}},"sharedPortal":{"name":"AnyTrack Help Center","description":"Welcome to the help center - we're here to help! 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